Privacy Policy

Information We Collect

When you use Treasure AI, we may process:

• Photos you take or upload
• Item descriptions or notes you provide
• AI-generated scan results
• Estimated resale value and related analysis
• App usage, screen interaction, crash, diagnostic, and performance information
• Anonymous analytics identifiers, such as an app install or device-level analytics ID
• Support messages you send to us

How We Use Information

We use information to:

• Identify items and generate AI-powered analysis
• Estimate possible resale value
• Display scan results in the app
• Improve app reliability and performance
• Troubleshoot errors and crashes
• Understand how people use Treasure AI and which features are most helpful
• Respond to support requests
• Maintain app security and prevent misuse

Treasure AI results are AI-generated and may be inaccurate. They are provided for informational purposes only and are not professional appraisals, financial advice, authentication opinions, or guarantees of resale value.

Photos and AI Processing

When you scan or upload an item, the photo and related scan information may be sent to Treasure AI servers and/or third-party AI service providers so the app can analyze the item and generate results.

Do not upload photos containing private, sensitive, confidential, illegal, or highly personal information.

We do not use submitted photos to identify people.

Analytics and Session Replay

We use PostHog to understand app usage, improve Treasure AI, troubleshoot issues, and evaluate product performance. PostHog may create an anonymous analytics profile tied to your app install or device so we can understand repeat usage, sessions, and feature behavior over time.

Analytics events may include actions such as opening screens, starting or completing a scan, scan timing, estimated value ranges, saving items, changing settings, and viewing guides. We do not use PostHog to identify you by name or email, and Treasure AI does not currently require accounts.

We may also use PostHog session replay, which records screen interactions such as taps, navigation, scrolling, visible app screens, device and app metadata, and related diagnostic information. Depending on what is visible in the app, session replay may include scanned item photos, AI-generated item details, value estimates, collection screens, and other on-screen content.

We do not use PostHog session replay or analytics for targeted advertising, cross-app tracking, or to identify people in submitted photos.

Third-Party Services

We may use third-party service providers for:

• AI processing
• Cloud hosting
• Payment, paywall, and subscription access tools, including Apple and Superwall
• Analytics and session replay, including PostHog
• Crash reporting
• Email and support

These providers may process information on our behalf only as needed to provide, maintain, secure, or improve Treasure AI.

We do not sell your personal information.

We do not use submitted photos for targeted advertising.

Payments and Subscriptions

Treasure AI may offer paid subscriptions through Apple in-app purchase. Apple processes subscription payments. We do not receive your full card number, Apple ID payment credentials, or other complete payment account details.

We use Superwall to show paywalls, manage subscription access, and support purchase restoration. Apple and Superwall may process information such as paywall events, product identifiers, subscription status, purchase or restore status, anonymous app install identifiers, device information, and related transaction metadata needed to provide and manage paid access.

Data Retention and Deletion

We keep information only for as long as reasonably necessary to provide Treasure AI, troubleshoot issues, maintain security, improve the app, or comply with legal obligations.

Photos and scan results may be retained where needed for app functionality, troubleshooting, security, or service improvement.

Analytics and session replay data may be retained by PostHog and used by us for product analytics, troubleshooting, and app improvement, subject to our PostHog project retention settings and access controls.

You can delete the app from your device to remove locally stored app data.

You may request deletion of information associated with your use of Treasure AI by contacting matty.hempstead@gmail.com. We may need enough information to locate the relevant data.

Children's Privacy

Treasure AI is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.

Security

We use reasonable measures to protect information. However, no app, website, or internet transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Last updated" date above.

Contact Us

For privacy questions, support requests, or deletion requests, contact matty.hempstead@gmail.com.

Treasure AI https://treasureai.app